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Three major Field Service programs are available
through Nikon Precision Inc.: Standard Warranty, Standard Response, and
Premium Response. Benefits of every program include:
- Repair labor
- Monthly preventive maintenance
- Non-consumable spare parts
- Escalation of serious machine problems
- Software updates
- Reduced labor rates
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Standard
Warranty |
Included
with equipment purchase. Coverage 8 hours per day, 5 days
per week. Response within 24 hours 100% of the time. |
Standard
Response |
Optional
coverage offered. Up to 24 hours per day, and up to 7 days
per week. Response within 24 hours 100% of the time. |
Premium
Response |
Optional
coverage offered. Up to 24 hours per day, and up to 7 days
per week. Response within 4 hours 90% of the time, and
within 24 hours 100% of the time. |
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These specific offerings are applicable to U.S.
customers only.
Click
here for Customer Support in Europe
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