Three major Field Service programs are available through Nikon Precision Inc.: Standard Warranty, Standard Response, and Premium Response. Benefits of every program include:
- Repair labor
- Monthly preventive maintenance
- Non-consumable spare parts
- Escalation of serious machine problems
- Software updates
- Reduced labor rates
Service Program Coverage
| Standard Warranty | Included with equipment purchase. Coverage 8 hours per day, 5 days per week. Response within 24 hours 100% of the time. |
| Standard Response | Optional coverage offered. Up to 24 hours per day, and up to 7 days per week. Response within 24 hours 100% of the time. |
| Premium Response | Optional coverage offered. Up to 24 hours per day, and up to 7 days per week. Response within 4 hours 90% of the time, and within 24 hours 100% of the time. |
These specific offerings are applicable to U.S. customers only.
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